Delivery & Returns

Deliveries

We Offer A FREE Delivery Service To Most Of The UK Within 10 Working Days On All Items Within Our Store.

The Majority Of Items Are Delivered By A Contracted Courier Company And Provide A Door Step Delivery As Standard. We Also Provide Premium Service In Which The Items Will Be Delivered And Assembled In A Room Of Your Choice.

The Courier Company Will Contact You 2-3 Days Prior To Arrange A Suitable Delivery Date And Time.

 

Delivery Surcharge

A Delivery Surcharge Is Applies To The Following Areas For Deliveries As Well As An Extended Delivery Timescales

ZONE A - £30: RH-LD-LL-SS-IP-CO-NR-LA-KA-SY-SN-TD-SN-SP-ME11-ME12 (Can Take Up To 5 Additional Working Days)

ZONE B - £40: PA-FK-KY-PH-SA-PO-BN-TN-CT-BA-SO-CA-DG (Can Take Up To 7 Additional Working Days)

ZONE C - £50: TR-PL-TQ-EX-TA-DT-AB-IV-BH-DD (Can Take Up To 10 Additional Working Days)

We Are Unable To Provide Delivery To The Below Areas:

Ireland, Scottish Highlands, Isle of Wight, Channel Island, Northern Ireland, Off Shore Island, Jersey, Isle of Lewis, Guernsey, Isle of Men.

 

Returns

It Is The Responsibility Of The Customer To Ensure The Order Is Placed Correctly

- In Order To Cancel Or Amend Your Order, We Require Notice Within 5 Days Of The Original Order Date

- Any Bespoke Or Made To Order Items Are Non Refundable or Exchangeable 

- Any Bespoke Or Made To Order Items Can Only Be Exchanged If The Product Is Delivered Damaged

- Due To Hygiene Reason, Mattresses Cannot Be Returned Once They Have Been Removed From Their Original Packaging